Helpline Services for Pharmaceutical Companies Supporting NHS Patients

Our Commitment to Patient Support

At Intelligent Healthcare Solutions, we understand the vital role that pharmaceutical and medical device companies play in healthcare, especially in supporting NHS patients.

Our dedicated helpline services are designed to ensure timely, accurate, and compassionate support for patients and clinicians.

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Comprehensive Helpline Services

Our bespoke helpline services offer:

Patient Assistance and Support 

  • Technical support:
    Trouble shooting for individuals experiencing problems when using medical devices
  • Medication Guidance:
    Detailed information on proper medication use, side effects, and interactions.
  • Adherence Support:
    Strategies to help patients adhere to their prescribed treatment plans.
  • Symptom Management:
    Advice on managing common side effects and symptoms associated with medications.

Product Information

  • Drug Information:
    Comprehensive details about pharmaceutical products, including indications, contraindications, and usage guidelines.
  • Updates and Alerts:
    Timely updates on product recalls, new research findings, and safety alerts.

Disease Education

  • Educational Resources:
    Informative materials about various diseases, their progression, and management options.
  • Counselling Services:
    Access to professional counsellors who can provide emotional and psychological support.

Coordination with Healthcare Providers

  • Communication:
    Facilitation of communication between patients, healthcare providers, and pharmaceutical companies.
  • Referral Services:
    Guidance on when and how to seek further medical advice or specialist care.
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Why Choose Our Helpline Services?

Expertise and Experience: Our team comprises of experienced healthcare professionals, who offer high standards of care and support.

Patient-Centric Approach: We prioritise the needs and well-being of patients, ensuring that they receive empathetic, personalised support. Our goal is to promote safety by empowering patients with the knowledge and resources they need to manage their health effectively.

Confidentiality and Compliance: We adhere to strict confidentiality and data protection standards, ensuring that all patient information is handled with the utmost care and in compliance with GDPR and other relevant regulations.

24/7 Availability: Our helpline services are available 24/7, providing round-the-clock support to ensure that patients can get the help they need, whenever they need it.

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Partner with Us.

By partnering with Intelligent Healthcare Solutions pharmaceutical companies can enhance their patient support services, ensuring that NHS patients receive the comprehensive care and information they deserve. Our helpline services are designed to complement your existing patient support programs, adding value and improving patient outcomes.

Contact Us

For more information about our helpline services and how we can support your pharmaceutical company in assisting NHS patients, please contact us at:

Phone: 03331 234155 | Email: info@intelligenths.co.uk

We are a solution orientated company and are dedicated to making a positive difference in the lives of patients and supporting the pharmaceutical companies that serve them. Let us work together to enhance patient care and support within the NHS framework.